"I wanted to take some time to put together a thank you letter for the excellent customer service i received recently from you and the staff at Hughenden M40. For someone like myself that was new to motorcycling and looking to purchase my first bike it was a pleasant experience dealing with you. At the age of 46 and having just passed my test i had looked around and visited several dealers as i had my heart set on a red Triumph Daytona 675, then on the Bike Trader website something special caught my eye.... a stunningly beautiful white Triumph Daytona 675 SE on sale at Hughenden M40.
I made some enquires with yourself and arranged a test ride for the 2nd February, my partners (Linda) birthday. It was a cold day with temperatures just below freezing as we set off on the 100 mile journey. One of Linda's favourite places in the UK is Oxford so we spent the morning there before heading over to Thame for about 1pm. You made us both very welcome with coffee and we were greeted with a friendly atmosphere, something we had not experienced at other dealers. I got my gear on and went out for a 20 minute ride and straight away i knew she would be my first ever bike. While i was out you chatted with Linda and by the time i returned she knew everything worth knowing about the Limited Edition Triumph Steve McQueen. We spent almost 2 hours with you and enjoyed every minute of our visit.
I had the bike delivered on the 16th February by Kevin who was also very friendly and helpful, going through the controls with me, paperwork and giving me tips and advice. I've now had the bike for just over 2 weeks, ride her when i can (already clocked up 180 miles) and go in the garage every day just to look at her. I know we will have a long and happy life together and she will be cared for and loved each and every day.
When the time comes to purchase a new bike i will not waste my time at local dealers but make Hughenden M40 my first call.
Thank you Hughenden M40 for your service with a smile!"
- Ian Ingham, Fordingbridge, Hampshire,March 2012
“A big Thank you for all you help and excellent service”
- Paul Cooper
“A big thank you for the excellent service shown to us by all the staff”
- Dave + Lynn Nichols
“Thank you for making the buying of the Honda ST1300 a pleasurable experience. You all seem to have a great attitude to customer service”
- Robin Smith
“Thank you for your excellent service”
- Mark Richards
“Thank you for your superb help in getting our new Speed Triple SE”
- Dale + Lynn Nicols
“Just a line to thank everyone for making my purchase of my bike such a pleasure. If only all bike dealers were so professional!”
- Doug Lord
“Thank you for all your assistance with the Kawasaki ZR7 S”
- Sam Swanson